Refund and Cancellation Policy

Last updated 1 October 2026

Life happens and plans change. This page sets out what can be moved, what can be refunded, and how long the money takes to come back.

One to one sessions

This covers the discovery call, integrative nutrition, and holistic counselling sessions.

• Rescheduling. Tell us at least 24 hours before your session and it will be moved to another time at no cost. A booking can be moved up to twice.
• Cancelling. Cancel at least 24 hours before your session and you will be refunded in full.
• Late cancellation. Cancel less than 24 hours before your session and 50% of the amount is retained, because the time was held for you and could not be offered to anyone else. The other 50% is refunded.
• Not turning up. If you do not attend and have not been in touch, the session is treated as delivered and no refund is due.
• If Dr. Devika cancels. Rest assured, your session will be moved to another date and time that suits you, at no cost to you.

Multi session packages

This covers the integrative nutrition programme, one month or three months.

• Before the first session, a package can be cancelled for a full refund.
• Once the programme has started, no refund is due.
• Individual sessions within a package can be rescheduled on the same terms as above.
• A package is meant to be completed within its length, one month or three months. If you need more time, any package can be extended by up to 15 days.

The Meditation Club

• Monthly is a one-time payment for one month. Nothing renews, so there is nothing to cancel.
• Auto-renew can be cancelled at any time and you will not be charged again. To cancel, email info@drddevikakamat.com or cancel the mandate directly through Razorpay.
• Either way, the month you have already paid for runs to its end. Part months are not refunded, and unused sessions cannot be carried forward into the next month.

Downloadable guides

Once a guide has been sent to you it cannot be returned, so paid guides are not refundable. This is normal for digital products and it is why each guide says plainly what it contains before you buy.

If a file does not arrive, arrives damaged, or is not what the page described, write to us and it will be fixed or refunded in full.

The Women's Wellness Circle

The circle is free to join, so nothing is payable and nothing is refundable. You can leave the WhatsApp group whenever you like.

How to ask for a refund

Email info@drddevikakamat.com with the name you booked under, the date of payment, and what you would like to happen. Requests are answered within three working days.

How refunds are paid

Refunds go back through Razorpay to the original payment method. Once approved, the money usually reaches you in five to seven working days, depending on your bank. We cannot refund to a different card or account than the one used to pay.

If something has gone wrong

If you are unhappy with a session, say so. Email info@drddevikakamat.com and it will be looked at properly, whatever this policy says about the strict position.